We love the rings!

I purchased two keepsake rings for my husband and me. I had first called with questions and the service was great! Then when I did place my order, it arrived days sooner than I expected it to! The rings are great too! I would definitly give you 5 out of 5! Just a side note; I ordered something from another online vendor and upon receiving the product, it was not at all what I expected. Basically it was a cheap piece of junk! I sent it back and they received it 2 weeks ago and I'm still waiting for a credit back! Their customer service was not nearly as good as yours! Just wanted to mention this as I've dealt with more than one company and am able to make a good comparison. Keep up the good work!

Thank you for our beautiful keepsakes!!

The heart was easy to fill, however the wings were more complicated. Over all, I think it was a maximum of 5 stars.

Outstanding customer service made a difference!

I found your company just by searching the web and was a little skeptical at ordering via the internet from a company that I was not familiar with. Because I ordered more than two items I was eligible for the free memorial key chain. For my daughters and myself I had ordered 1 Dawn Guardian and 2 Stainless Tranquility Cremation Urn Necklaces. Within a few days I received an email advising my order had been shipped. I received the free key chain. Two days later, I was sent a second email saying my order had shipped. This time I received the Dawn Guardian. I assumed the two necklaces would also arrive separately. After a few days when they had not been delivered, I sent an email to your customer service department. Donna responded to my email a few days later and promised to look into the missing necklaces. She followed up and yesterday I did get them. I appreciated the prompt response and resolution. So, where initially I would have given your company 2 stars I would now give a well deserved 5 stars. And I would give your product 5 stars as well.

You were so accomodating!!

I just wanted to say that I give you a 5 star rating because I was trying to have a plaque engraved with a foreign language and the online order form would not accept it. I called and was helped immediately and I really appreciated it. The lady I spoke to was VERY helpful! I would recommend you to anyone!

My husband and I are very happy!

My husband and I have been very pleased with your products. It was not an easy task trying to get the cremains into such a small container but with patience and persistence I was successful. Thank you for offering this service, it helps to brighten our hearts as we carry some of our loved one with us all of the time. Your service is very fast and convenient. Thank you again.

Very pleased!!

A five I couldn't be happier!

Excellent product, excellent service!

The products I bought were well described and matched the description the products rate *****. The service and prompt delivery to the uk rate *****. I would be more than happy to recommend Everlasting Memories to friends and family.

My sister will love it!

The product I purchased was a gift for my sister. It is a cremation locket she plans on wearing on her wedding day. Our dad passed away a few years ago and she is the only child that was not able to have dad walk her down the aisle. I haven't given the gift to her yet so I hope she is very pleased with it. I thought the total purchase experience rates an overall 4 - no problems with the ordering and the shipping was very quick.

Excellent - we love it!

My experience with Everlasting Memories couldn't have been any better, a definite 5! The cylinders are great, the price, and the quality, everything about them. Customer service is wonderful and delivery is almost immediate. Thank you so much, I will be ordering again, so someone else can feel safe like I do knowing my Mom is with me all the time.

Superior quality - great!

I was very pleased with my purchase. I would rate you with 5 stars and will definitely order other product from you. I love your cremation jewelry. You cannot realize how much I appreciate someone selling this type of jewelry. It really has helped me in my time of grief to be able to have a memory like this to wear everyday.

Could not be happier!

The pendent was amazing.

Really great - thank you!

We were very happy...a 5.

Urn was beautiful - thank you!

The Cherry wood urn was very nice quality we were all pleased with it. Shipping was prompt. Overall a very satisfying experience with a 5 star rating.

Helpful during a difficult time - thank you!

Was very pleased with the products and would rate website, ordering etc as a 5. Thanks!

I feel so close to my companion

I thank you for the excellent service, fast delivery, and beautiful products I purchased from you. At a time of great grief, everything was appreciated more than you could ever imagine. I give your company 5 stars on all things. The only criticism I could make is that the 14K gold plate color on the pendants is a bit to brassy looking. I had hoped it would be more like that of 14K gold so I could put it with other charms of my dog, Tyson, but I will still wear it nonetheless.... I would not have even mentioned except that maybe there is something you could do to improve on that. I am sure I will be back for more when the unfortunate day comes of the passing of my 2 other dogs. The "paw print" charm was STUNNING. I cried when I saw it and I thank you, again! Overall, you get 5 out of 5 stars for being the best from me. Thank you, again!

Exquisitely made!

I am very pleased with the Celtic Cross (3). Service person was knowledgeable and efficient, and my order was received within a few days. Thank you. Kate I would give a rate of 5.

Just terrific! Thank you!!

My review would be five stars. The selection was wonderful. I chose the heart and am so satisfied. When my precious cat died I thought I was going to die also. I knew he was going to be cremated and I wanted to have something that would keep him close to my heart. I ordered the heart and have put in some of his remains. I would say the only problem I had was reinserting the very small screw. Maybe because I was crying and tears where in the way. I did not glue it, which was good because I missed the screw part so many times. I may try at a later date but I would need a new screw. The necklace has brought me relief and I wear it with pride.

Your customer service was great!

I was very pleased with my order It was the first time I ordered and the woman I spoke with was very helpful and nice plus my order was received in 2 days I would rate a 5 on everything.
Thank you.

My coworker loves it!

I am the one who ordered the necklace for a co-worker. It arrived while I was out of the office, and I only saw it after my co-worker had unscrewed the back and put in the ashes. I was a bit disappointed because the engraved name on the front was worn down and barely visible. She said this was because the back of the pendant didn't screw together properly and had to be "tweaked" to get a good seal. In the process, I guess the tools they used messed up the engraving on the front. I would have to give this order 4 stars. I placed my order by phone and Donna was very helpful. The necklace arrived within a reasonable amount of time. I only wish the backing on the pendant fit together better. I should note that I have a necklace of my own which I purchased from Everlasting Memories about two years ago and I love it. I wear it nearly every day and it has held up wonderfully! (5 stars for that order!)

I love it so much I'm getting one for my boys!

Beautiful jewelry, and excellent service---I appreciate you sending me a shorter chain at NO charge! I feel better with my guy so close to me all the time. Now my boys want something to remember their Big Nick, too. We'll be back for another bracelet and a pendant shortly, once they decide which style. Thanks so much.

Exquisite - thank you!

I am very pleased with my purchase from Everlasting Memories. The necklace was a gift for my sister who had to put her beloved dog to sleep the day before I placed the order. The woman on the phone was very nice and I would rate my experience with your company a 5!!

Excellent all the way!

I am very pleased with my necklace, it is even prettier then I expected. Your prompt service allowed me to have my purchase within a few days and I absolutly love it. I would highly recommend your website to others. I give you a 5 star!!!!!!!Thanks again for such a wonderful purchase.

Thank you for all your help!!

The jewelry surpassed even my expectations! It was absolutely beautiful - classic. The engraving made it complete and truly one-of-a-kind. Thank you! I have recommended your website to others at my vet's office. 5 stars *****

I love the ring - very appropriate!

I give customer service a 5 and the turnaround time from order to delivery a 5. The product itself is an appropriate, sensitive way to remember a loved one. It's more special than visiting a grave site (which folks hardly ever do). My only complaint is the screw that holds in the cremains. It's too soft and can be easily damaged when tightening.

The heart is just what I wanted!!

My jewelry came out just perfect. I had no issues with the process and it was to my house in a timely manner.

My nieces and nephews are so happy!

Thank you so much! The jewelry is beautiful and my nieces and nephew have a part of their father with them forever. Great customer service! I would highly recommend others to purchase their keepsake from your company! Absolutely 5 stars! Thank you again.

Everything was great!

4 stars. Fast shipping, beautiful pendant and great experience.

I am happy to refer you!!

I was very pleased with the infinity pendant I chose. The only problem was the free 20" chain was much to short. It would have been nice to be able to choose the length of the chain even if it would have cost more. I have recommended your cremation jewelry to the Peterson-Kraemer funeral home in Wausau. I wish in had known about this type of pendant sooner. Thank you.

Great products and service!

I'm very impressed with Customer Service. Will recommend to friends and family.

5 Stars with no question!

Very happy with product and service. 5 stars!

Your customer service was outstanding!

I received my original order of a memorial cross that was engraved for my grandson's graduation. Upon receipt the engraving of the first line was up too far and was therefore into the top portion of the cross not on the crossbar making it hard to read. I contacted customer service and spoke to a very nice woman who told me they would replace my order and have it sent out immediately. Since I had already put my son's ashes into the first one and sealed it I was unwilling to send it back. I was not expecting a new cross maybe just a refund of the engraving fee. But after speaking to the engraver, she told me that they would be engraving a new cross and sending it out to me via express mail and that I should keep the first one too. I am truly astonished by the help and kindness that all of the customer service representatives have given me. I have received the second cross and it is exactly how I wanted it. I am giving it to my grandson today for his graduation. I wish his father could be here to see him, but at least with the cross part of him is! Thank you all. Everyone has been very understanding on why I don't want to send back the first one and have been so willing to help me. I give the product 5 Stars and customer service 5 + Stars.

Your customer service was so helpful!

The item I order for a urn necklace/pendant because we lost our first grandchild. BUT the pendant is perfect! MANY thanks to Donna for all her help. Apparently, I didn't complete the order on-line correctly and she took the time to send me an email to call her and straight out my mistake. She's fabulous - her customer service is fantastic! Again, so many thanks for offereing this item and should I (or anyone I know) ever need your products ---- your website is fantastic.

Just Awesome!!

5 stars - fast complete shipment, top service

Super Fast Shipping!

I purchased an engraved picture silver heart back on 5/13/10. It arrived the next wed which was perfect due to the cremation took place a couple of days earlier and we were just waiting on a burial date from the military ceremony. We received the heart in time to place ashes in it. I placed a rush on the order and everything went as stated by your salesperson. The heart came out beautiful and a lot of people can not believe how realistic the engraving looks. It looks just like a picture was pasted on the heart. 5 stars all the way on this product (especially the engraving). Thanks for your speeding service. You will definitely be recommended in the future.

Everything is great!

Definitely 5 stars! Very prompt shipping and quality pendant, packaged with care. I am very pleased with your customer service and will be ordering in the future.

Excellent!!

The product I ordered was a mother's day gift. I was told that the order would ship within 5-7 business days and I was impressed how quickly it arrived. It is a beautiful cross, but the only thing that I was not impressed with was trying to add the ashes into the cross. The little funnel that it came with made it difficult to add the ashes, but other then that I was satisfied. When I gave it to my mother it brought tears to her eyes. I give it 4 stars. Thank you

Very happy - thank you!!

My creamation necklace was perfect. It was just beautiful. I ordered it for Mother's Day hoping it would be delivered in time. I figured it would come in really close to Mother's Day or possibly even after because of my late order. I was so pleased to have received my necklace in about 5 or 7 days. My Mother loved it and it was ther perfect gift. I would certainly tell any of my friends or family about this site. Thank you very much for helping me make a very memorable Mother's Day 2010.

5 Stars all the way!

You all get Five Stars. Service was excellent, as are the keeps sakes I purchased for my sister and myself. I will be placing an order again in the near future for my best buddy, my kid, and my wonderful Cat, who just recently passed on. He aged 12 years and one month, and spent it all with me.

My brother would have loved it!!

I was thrilled when I received my order in only 2 days. I would rate my experience with Everlasting a 5 across the board for a wonderful product from the website to the packaging and directives. My brother passed away a year ago and when my father became ill on the day we chose to honor my brother, scattering his ashes had to wait until just recently...I have the remainder of his ashes and wanted to have something that would keep him close to my heart. The pendant is perfect!!! He was a biker and he would have loved this. My only regret was that I would have chosen the black cord since I am little and the chain is long for me. I didn't see where I could have made a choice when I ordered it but it may have been my oversight. Overall, I love it and I thank you!

Perfect - thanks so much!

Am very pleased with my order, 5 out of 5

I love my keepsakes!

I would rate you 5 stars. The order process was very easy and the items came in a timely manner. I was able to have them filled and they are now in the hands of my children. Thanks for helping in creating a great memory.

Exquisite and I thank you!

***** (Five Stars) - Ever Memories has been a great comfort to work with. My son died six months ago, and I ordered a heart urn for his sister to wear. This is our second urn, as my daughter's dad died two years ago, and I ordered the same urn. Craftsmanship beautiful. Customer Service excellent! I hope to order my own heart urn soon.

Excellent all the way!

Five stars! Easy transaction, fast shipping. As a bereavement facilitator, I will be highly recommending your website. Thank you so much!

We are so happy with the keepsake!

The locket I ordered was perfect and was delivered right when I needed it and thank you it was awesome service.

Slight challenge but you fixed it - thanks!

I would rate my order with 4 stars. I think your customer service was excellent. I did have a problem with one of the pieces that I ordered, the Dependable cross. The inner section of the cross broke out of the outter layer. I know you have certain companies that supply these items, and you may want to mention this to them. Perhaps they can change the manufacturing of this item so that it is more sturdy. I received a replacement cross from you, and I'm very please how quickly the situation was rectified. And luckily, the center part of the cross is not the part that actually holds the ashes. If my loved one's ashes were broken out of the cross, that would not be replaceable. Thank you for your time, and I hope my review helps.

Beautiful - I love it!

Received order promptly and in perfect condition. Engraving did not cause delay in shipping which was very much appreciated. The item is beautiful, just as described online. Thank you. 5 stars

So lovely - thank you!!

5 Stars! * * * * * Very happy with service and the product. I will always treasure it

Your customer service is the best!!

The pendant urns I ordered and received for my daughter & I are beautiful, even more so than the descriptions! The customer service is TOP NOTCH. The order turn around was so prompt I received them fully engraved the same day as the remains even though arrangements were made 3 days prior. My rating for Everlasting Memories is 5 star! I have shared the experience with all that would listen since when the situation arrises you really don't know what to do! My husband's death was unexpected and no plans had been made. Everlasting Memories prompt and courteous customer service was a God send at a very tragic time.

I love the bracelet - very comfortable!

I recently purchased a sterling silver bracelet with a charm to hold remains from a pet. I would rate this purchase with a 4.5. I love the jewelry, I just wish the bracelet were a tad larger. That is the only reason I would rate this less than 5. I love the bracelet and it means so much to keep a loved pet close.

Beautiful times ten!

I ordered the Forever Collection Brass Remember Me Locket, and am very pleased with it. The ordering process went smoothly and my order arrived quickly. The product is just as described and, as I said, I'm very pleased with it. Thank you