What is the cemetery process with ordering a headstone online?

Many individuals that are buying a headstone or grave marker are new at the process. Doing some research before you select and purchase your headstone is your best protection. What you will spend in time initially should save you some from making a costly error down the road. Here are some important factors to keep in mind with regards to the cemetery process.

Each and every cemetery has a different set of rules and regulations set in place with regards to the size and type as well as the materials for headstones and markers. Before you purchase any headstone or marker, check with the cemetery as to what restrictions they have. Do not assume that because one cemetery has their rules set up a particular way that all cemeteries follow the same guidelines as that is not the case.

It is also important to know your rights as a consumer. A cemetery does not have the legal right to refuse a headstone or marker purchased from someone other than themselves. They also do not legally have the right to charge you an installation fee if you purchase a headstone or marker from someone other than that particular cemetery. This is restrictive of free trade and is considered illegal by the federal government. We encourage you to visit http://ftc.gov/ftc/antitrust.htm& for further education.

Your best course of action is to get a copy of the cemeteries rules and regulations. You should be educated on what types of headstones are allowed and what corresponding sizes are allowed. If you’re considering ordering a vase with your marker or headstone you need to be sure that vases are permissible at that particular cemetery. All paperwork with regards to permits, authorizations, etc. must be filled out before delivery of your marker or headstone. In addition, any fees that are payable to the cemetery such as fees to set the memorial or put footers in must be paid for before delivery of your marker or headstone. Most cemeteries do this for an additional fee or will give you the name of a local company that can pour the footer and set your marker or headstone.

Should any questions or concerns arise with the cemetery process, please notify us immediately. Everlasting Memories will take care of finding out all necessary information for our customers as a courtesy. We are happy to contact the cemetery to get the paperwork sent to you or to assist you in filling out forms of any nature. Everlasting Memories leaves the option of our involvement up to the customer themselves as everyone feels differently. Some individuals want to deal with the cemetery directly while others prefer simply to know what is expected of them and the associated fees. Many cemeteries will tell you they are not responsible for headstones or markers purchased from someone other than themselves. That may be the case with regards to nature or vandalism but the cemetery is responsible if the stone is damaged due to mistreatment by cemetery personnel.

Everlasting Memories welcomes your questions or comments and will assist or guide you in any way possible. We are at your service and will make every effort to be sure that you are treated with compassion and respect not only by our company but by cemetery personnel as well. Please feel free to contact us at support@evrmemories.com or at 1-877-723-4242 with any questions.

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