Everlasting Memories knows the importance of customer service.  We have interviewed hundreds of individuals on what they believe to be the most important aspect of any service or company and the answer hands down is customer service.  Add in a very sensitive and delicate service that you are providing such as cremation jewelry and that customer service importance grows exponentially.  Everlasting Memories has the absolute best cremation pendant and memorial jewelry customer service representatives you will find.  We put them through a rigorous and demanding interview process where they were tested not only on their knowledge of cremation keepsakes and cremation urn jewelry but also their compassion, their ability to listen and their ability to hone in on what it is the customer is really searching for.  Remembrance jewelry is a very sensitive subject and we find that individuals that call or email to place an urn jewelry order sometimes get overwhelmed emotionally.  Everlasting Memories has never and will never rush anyone off the phone and every email is answered.  Why Shop somewhere impersonal where you are just another sale?