I am the one who ordered the necklace for a co-worker. It arrived while I was out of the office, and I only saw it after my co-worker had unscrewed the back and put in the ashes. I was a bit disappointed because the engraved name on the front was worn down and barely visible. She said this was because the back of the pendant didn't screw together properly and had to be "tweaked" to get a good s
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