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5 of 5 people found the following review helpful: |
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I'm very grateful for your service |
November 13, 2009 |
| Reviewer:
Russlyn N.
from Charlotte, NC
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I received my cremation jewelry and was so pleased as the items are absolutely beautiful. The wait was a little long but not out of the ordinary for personalized pieces. The website was easy to navigate, the Customer Service was awesome, the pieces were exactly as described and I would rate this company as a 5 star. Thank you so much for having exquisite pieces that spoke to our hearts. I now carry my Mothers cremains near my heart always as does my son with his beloved Grandmother.
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5 of 5 people found the following review helpful: |
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Your customer service is the best I've dealt with |
September 16, 2008 |
| Reviewer:
Tracy P.
from New York, NY
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My experience with Everlasting Memories was 5 Stars. I used the live online chat option to ask for more information about the product I wanted to buy. The woman was knowledgable and friendly. I went to order and my computer crashed. So, I called and ended up speaking to the same woman I had talked to during the live chat. She recognized that it was me and made me feel truely valuable. The woman, who's name I don't remember, made the experience amazing and put a good face (or voice in this case) on your company. If it had not been for her patients and kindness, I'm not sure the experience would have been the same. Please thank her for her amazing service. Also, the ring was perfect. So, thank everyone for everything. They did a good job.
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5 of 5 people found the following review helpful: |
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Thank you for an amazing experience |
September 3, 2008 |
| Reviewer:
Tracy P.
from New York, NY
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I recently purchased a ring from your company. I want to let you know that the entire experience was amazing. First, I had some questions so I took advantage of the on-line chat feature. The sales rep was sweet and helpful. After some computer issues, I ended up calling to order the ring. I was pleased to get the same person on the phone that I had just chatted with. She was again very helpful and patient. She took care of everything and under the circumstances it was a huge relief. I want to thank your staff for everything. During our time of grief, the ease of your company was a breath of fresh air. Although, I hope I don't need your services again, I know if I do that I will be stress free.
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