Everlasting Memories 100% Satisfaction Guarantee

Everlasting Memories is committed to providing our customers with outstanding customer service, high quality products, and competitive prices.

Shop from your computer with the comfort that your purchase is backed by a 100% Guarantee.

We will, and often do, go out of the boundaries of "regular" customer service to provide our customers with the most stress-free and sympathizing customer service during their time of grief. We understand exactly what our customers are going through, and we want their purchase to be as simple and comfortable as possible.

We guarantee the following to you, our customer.

• Our products will be delivered to you in a timely manner. We make every attempt possible to ship regular stock orders out the Same Day that they are placed.
• Our customer service associates will be able to answer your questions. We will provide you with an accurate and informative response to your questions.
• Your order will arrive to you free from any defects or poor workmanship. If your order was to arrive damaged (by way of shipping for example), your order will be replaced immediately.
• We will do everything we can to make sure that you are 100% Satisfied with your order