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5 of 5 people found the following review helpful:
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I can't begin to thank you enough! |
January 4, 2011 |
| Reviewer:
Mario M.
from Austin, TX
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Let me just say that the past month has been one of the most trying and difficult times of my life. On December 15th my amazing cat, Boo, passed away. Needless to say, he constituted the largest portion of my heart and my life and was my constant companion through 15 years of ups and downs. This was my first experience dealing with the loss of a loved one and it has been unspeakably painful. On his passing, I cut a small tuft of his beautiful white hair and kept it with me with the idea in mind to see if a piece of jewelry existed where I could keep that small part of him near my heart. I did an extensive amount of searching on the internet for just the right item that I felt would reflect in some small way how wonderful I think he is. Once I had decided on the particular cylinder from your website, I knew that I had some questions regarding the placement and style of the engraving that could be done. I called your toll free number and spoke with a representative who was extremely helpful and polite. Although she could not answer my question regarding engraving on that particular item, she took my number and told me that she would speak with the individual who would be doing the engraving and then would call me back. She promptly returned my call and gave me the information I needed to make my final decision and even gave me welcome input as to the style of engraving to choose. The item arrived before Christmas, much to my surprise, and was a very emotional moment for me when I opened the box and saw the finished product. It did take some time and patience to deposit the hair in the cylinder, but after a bit of effort and precision I managed to insert the lock of hair perfectly. The pendant now resides around my neck along with my silver crucifix that I have worn since I was a boy. Although this small token cannot account in the slightest way for the amazing, wonderful, unique, and blessed creature that Boo was and is, I know that it can provide me with some solace. Thank you so very much for a 5 star experience and I wish you all the best in this new year.
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