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5 of 5 people found the following review helpful:
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5 stars isn't enough - thank you!! |
June 6, 2011 |
| Reviewer:
Gary P.
from Tom Price, Western Australia
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Thank you for your prompt dispatch of our order. We are extremely pleased with not only your product but also your professional attitude with us during this time. If I could give you more than 5 stars I would. I have passed on your details to other family members.
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6 of 6 people found the following review helpful:
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Slight challenge but you fixed it - thanks! |
May 19, 2010 |
| Reviewer:
Mallorie J.
from Ellenton, FL
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I would rate my order with 4 stars. I think your customer service was excellent. I did have a problem with one of the pieces that I ordered, the Dependable cross. The inner section of the cross broke out of the outter layer. I know you have certain companies that supply these items, and you may want to mention this to them. Perhaps they can change the manufacturing of this item so that it is more sturdy. I received a replacement cross from you, and I'm very please how quickly the situation was rectified. And luckily, the center part of the cross is not the part that actually holds the ashes. If my loved one's ashes were broken out of the cross, that would not be replaceable. Thank you for your time, and I hope my review helps.
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