Description Professionally filling the keepsake is a service that offers the customer the security that their ashes have been carefully added in a controlled environment. Upon processing of your order, we will immediately send out an ash collection kit. The kit contains detailed instructions as well as any necessary tools needed to securely package the ashes. Express return shipping of the ashes back to us is included. Once we are in receipt of the ashes, they are professionally added to the interior of the keepsake in a controlled environment. The ashes are sealed inside the jewelry with high quality sealant, assuring the customer that the contents will always be safe. The jewelry is then professional polished after filling and any unused ashes are returned to the customer with their jewelry. What are the benefits of professional filling my keepsake? No stressful situation of doing this yourself or having to return to the funeral home. This eliminates your concern of cross threading the stopper or overfilling the jewelry. Your jewelry is professionally polished after the filling process. Your keepsake is immediately wearable once you receive it. Your professionally filled jewelry ships to you in 1-2 business days after receiving the ashes. Final shipping of jewelry and ashes is automatically upgraded to Express (1-2 days). Select the number of pendants on your order that you would like professionally filled. Please note our professional filling service is only available in the US at this time.