Ground (5-7 Day Shipping): Depending on size and destination, your item will be sent either United Parcel Service (UPS) or United States Postal Service (USPS). Please note, we can not ship to a P.O. Box. Ground shipping cost is $7.99.
UPS 2nd Day Air: If you need your item(s) quicker than the Ground (5-7 Day Shipping), you may select UPS 2nd Day Air or UPS Overnight delivery method in the check out process of the online order form. Please note that UPS will not deliver to a P.O. Box. UPS 2nd day air costs range from $24.99 to $79.99 depending on your order.
UPS Overnight Delivery: If you need your item(s) quicker than the UPS 2nd Day Air, you may select UPS Overnight delivery method in the check out process of the online order form. Please note that UPS will not deliver to a P.O. Box. UPS Overnight Delivery costs range from $39.99 to $169.99 depending on your order.
Below is chart indicating when your order will arrive, depending on when it is ordered. (please note) orders must be received by 12:00 pm Mountain Time to be shipped out the same day with the exception of a special order jewelry, fingerprint jewelry and ashes in jewelry. Please refer to shipping times on the individual product pages for the above mentioned and note that the shipping times are AFTER the item is produced.
* Note, this chart is the United States only. International rates and timeframes are listed below.
* Please note. UPS does not operate on Holidays. If a holiday happens to fall with-in your delivery schedule, your delivery may be delayed. * Alternate shipping methods are available. If you would like your order shipped by an alternate method, please call 1-877-723-4242 or email email@example.com to make arrangements. * International shipping is available. Please call 1-877-723-4242 or email firstname.lastname@example.org for questions and rates.
Because of the size of our company, and our relationship with UPS and USPS, we can offer several types of International shipping at a very reasonable price. Please see the charts below.
USPS generally cost less than UPS, and is a very reliable form of shipping. USPS tracking system will only show that the order has been sent, and when it has arrived. It will not show daily updates regarding where the package is in transit.
UPS has a more advanced tracking system that will show daily updates of exactly where the shipment is in transit. This is a very convenient feature.
Your countries customs department may charge a duty or tax upon arrival of your order. This is NOT a charge imposed by Everlasting Memories INC. You are responsible to pay these and any other related charges imposed by your countries customs or clearance department. In addition, in the case that you refuse your order due to these charges, Everlasting Memories INC. reserves the right to charge your credit card for these duties/taxes/charges, and any shipping cost associated with sending the shipment to your country, and back to the shipping orgin if applicable.
Canadian Customers 289-470-1160 Please call this Toll Free number for customer service.
United Kingdom Customers 020-337-24756 Please call this Toll Free number for customer service.
Please call or email email@example.com for questions and further rate information.